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                                                                                                  Estb 1971


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The Chartered Institute of Credit Management (CICM) is the largest recognised professional body in the world for the credit management community.

Formed over 75 years ago, the Institute was granted its Royal Charter in 2014. Representing all areas of the credit and collections lifecycle, it is the trusted leader and expert in its field, providing its members with support, resources, advice and career development as well as a networking and interactive community.

We pride ourselves in setting the highest standards and offer a comprehensive range of training and Ofqual regulated qualifications that have become the recognised standard in the credit profession. Our qualifications and range of flexible learning opportunities equip our members with the professional skills they need at every stage in their career.  We help organisations of all sizes manage credit and maximise cash collection efficiently and professionally in an increasingly challenging business environment.

Through a comprehensive programme of publications, communications, helplines, conferences and regional events, we ensure our members are supported, kept up-to-date and equipped to meet the demands of the crucial role they perform in modern business.  Our website resources are complemented by a range of webinars and social media activity.

We promote professionalism and best practice through our award-winning Credit Management magazine, and our CICMQ quality accreditation scheme recognises outstanding organisations. Giving our members a voice, we influence government policy and direction, and collaborate with other business organisations.  Our close relationship is exemplified through our management of the Prompt Payment Code for the Department for Business, Energy and Industrial Strategy (BEIS), and the highly acclaimed CICM Managing Cashflow Guides of which we were the authors.

JOIN ONLINE TODAY to enhance your career and earnings potential, and join the growing network of members around the world gaining from the respect afforded to holders of our post-nominal letters. Experience the benefits of belonging to the largest professional credit community.

© Chartered Institute of Credit Management 2018

A Registered Charity no. 1162712 incorporated under Royal Charter no. RC000877
VAT registration no: GB 245 9621 85

IICM 2017 - Results from the EGM and the AGM

Dear Members, Corporates, Students and Subscribers  

The IICM held an EGM as well as our Annual AGM on Thursday 26th October 2017

*Important Announcement* 

The membership agreed to adopt in the marority the proposal that the IICM merges with CICM The Chartered Institute of Credit Management.

The IICM will be communicating to you directly to ask for your permission to share your membership file with CICM.  Then once permission is granted we will look after the rest.

A form will be sent out in the next 10 days where will ask you to indicate your choice to give permission to share your membership details.  Taking part in this merger is completely voluntary.

Copies of the minutes of the meetings are attached here.


Shay Waldron
President of IICM.
Links to the minutes of the meeting are below


Shay Waldron                                  President
Paula Carney                                   Vice President
Stephen Byrne                                Treasuer & Director of Education
Kevin McLaughlin                         Data Protection & Privacy Director
Hilda Nicell                                       Members and Communication Director